Privacy policy.
Last updated: April 2026
1. Who We Are
Longford Park Community Association ("LPCA", "we", "us", "our") operates Longford Park Community Centre and the website www.lpca.org.uk.
Our registered address is: Longford Park Community Centre, Hobby Road, Banbury, Oxfordshire, OX15 4GJ.
For any questions about this policy or your personal data, please contact us at enquiries@lpca.org.uk.
2. What Information We Collect
We may collect the following personal information:
When you make a booking or enquiry: Your name, email address, phone number, and details of your booking request. Bookings are processed through our third-party booking platform, Bookteq.
When you use our contact form: Your name, email address, and any information you include in your message.
When you sign up as a volunteer: Your name and email address.
When you visit our website: We may collect technical data such as your IP address, browser type, and pages visited through cookies and analytics tools provided by Squarespace (our website platform).
3. How We Use Your Information
We use your personal information to:
Process and manage hall hire bookings and enquiries
Respond to your questions and requests
Manage volunteer communications
Improve our website and services
Comply with legal obligations
We will only use your information for the purposes described above and will not use it for unrelated purposes without your consent.
4. Legal Basis for Processing
Under UK data protection law (UK GDPR), we process your personal data on the following bases:
Contractual necessity: To process bookings and manage hall hire agreements.
Legitimate interests: To respond to enquiries, manage our community centre, and improve our services.
Consent: Where you have opted in to receive communications from us (e.g. volunteer sign-up). You may withdraw consent at any time by contacting us.
5. Who We Share Your Data With
We may share your information with:
Bookteq: Our online booking platform, which processes booking data on our behalf.
Squarespace: Our website hosting provider, which may collect technical data through cookies and analytics.
Stripe: Our payment processor, which handles payment transactions securely.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
6. Cookies
Our website uses cookies — small text files placed on your device — to help the site function properly and to understand how visitors use it.
Essential cookies: Required for the website to function (e.g. navigation, booking forms).
Analytics cookies: Used by Squarespace to collect anonymous usage data so we can improve the site.
You can manage cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
7. How Long We Keep Your Data
We retain your personal data only for as long as necessary for the purposes described in this policy:
Booking records: retained for up to 2 years after the booking date for administrative and legal purposes.
Enquiry and contact form data: retained for up to 12 months.
Volunteer sign-up data: retained until you ask to be removed.
8. How We Protect Your Data
We take appropriate measures to protect your personal information, including using secure hosting (Squarespace), encrypted payment processing (Stripe via Bookteq), and limiting access to personal data to authorised volunteers and committee members.
9. Your Rights
Under UK data protection law, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where we have no ongoing need to retain it)
Object to or restrict processing in certain circumstances
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us at enquiries@lpca.org.uk.
10. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top will reflect any changes. We encourage you to check this page periodically.
11. Contact
Longford Park Community Association
Longford Park Community Centre
Hobby Road, Banbury, Oxfordshire, OX15 4GJ
Email: enquiries@lpca.org.uk